Mitsubishi Dealer in Auburn, MA
Testimonials
“ I need to officially informally recognize two amazing people that work at this dealership. Dan, the service manager and Jake. Jake has helped me over the past couple years with any questions I’ve had pertaining to my car. He has been a wonderful asset to this dealership and so kind in his manner and Gentile. Dan I just recently met and I couldn’t say enough good things about him. He was so easy to work with and so incredibly helpful I never felt more happy coming to this dealership as I have since he has been there! Thank you both so much! Ray ( owner ) is also very kind, accommodating and ready to listen or answer Any questions I have. Thank you, Midstate Mitsubishi for making my experience better than it was before. ”
“ I Bought a car there mitsubishi lip Cross and two years later I want to trade it in for outlander and they gave me exactly what I wanted and ryan was awesome ”
At Midstate Mitsubishi I got the opportunity to meet a
“ At Midstate Mitsubishi I got the opportunity to meet a great sales team that made my car purchase hassle free. Unlike other dealers where you have to ask to speak for the sales manager after you get in dead end with the salesman , I was greeted and welcomed by the sales manager when I just walked in the dealership. Mr Stephane Jovin understood exactly what I needed and within few minutes he answered all my questions with a professional manner. He then introduced me to Ryan the salesman who took me to test drive two vehicles. Ryan made sure that I know every feature that the car offered. The financial negotiation with Stephane was clear and honest , he made sure I got the best deal possible by offering me a rebate and a discount. When it comes to sign the paperwork, it was done without any further delay. I do really appreciate the fact that these people care about the customer time , they didn’t play any gimmicks or throw any extra charge on the deal . At the delivery time of my vehicle it was plotless, the gas tank was full and the battery was fully charged. . To Stephane and Rayan I can’t thank you guys enough for making this experience a complete success and statistician. At the Midstate Mitsubishi I believe I am with a big family that trully care about me…. ”
“ After 4 days with my new Outlander PHEV, I feel the obligation to write a review about the amazing experience that I have with this new car and the sales team. Right now Midstate Mitsubishi offer 0% financing for 60 or 72 months. As soon I got into the dealership, I was greeted by the general sales manager Stephane Jovin , and within few minutes he answered all my questions in a very professional manner, after test driving two vehicles with the salesman Rayan Kassatly who showed me all the features that this car offered , I pretty much knew what I wanted. The financial negotiations with Stephane was honest and straightforward. He made sure I got the best deal possible and the Paperwork was done without any delays. This is the first time I dealt with the a sales team that care for the customer time and needs. They didn’t play any gimmick or throw any out of ordinary charges on the deal . Stephane really exceeded my expectations and made this journey so smooth and easy. I can’t thank him enough for his service and dedication to meet his customer satisfaction. At the delivery of my car it was filled up with gas and fully charged and spotlessly clean. I am very grateful to everyone in this place, and for sure this dealership will be my number one place for my car needs. ”
“ I was referred by a close friend. What I am truly blessed and happy with is the experience I had today. They really care bout you & listened to you & make u feel at home unlike other dealers. I wanna give a special thanks to Craig Robbins He went above & beyond for me along with everyone else. Let’s just say You guys have a new loyal customer thank you guys again for making things possible for me. ”
“ I was not able to get into a vehicle do to my current situation but every at Mitsubishi was very nice and helpful. Once I have straightened out some things on my end I will definitely be come back ”
Both Craig and Jake were great to work with!
“ Both Craig and Jake were great to work with! Excellent customer service, they made the process easier than I expected. ”
Everyone has great customer service and experience.
“ Everyone has great customer service and experience. I will only service my vehicle at this dealership ”
“ Ryan and Brianna were soo helpful and friendly made my first car buying experience a great one thank you soo much for my NEW MURANO ”
“ Ryan and Brianna...THANK YOU!! OUTSTANDING! *STANDING OVATION" Well done. You gave me my life back! My gratitude and thanks! Flawless service! ”
Service is great won’t go anywhere else!
“ Service is great won’t go anywhere else! Ray and team are professional and knowledgeable ”
“ I found the right (used) car at the right price online. Ryan and the others at Midstate were helpful without being pushy and without trying to "upsell" me any extras. I first called at about 10 AM and by about 6 PM I was on the road with my new car all paid for and registered. ”
“ Ryan and Brianna are amazing, they put me in a beautiful, safe car. ”
“ Friendly, timely, and they do a good job ”
“ Went last week for oil change and maintenance. More than happy with the service and communication. Definitely going again for next service. ”
Exceptional customer service!
“ Exceptional customer service!! I've bought 2 previous cars from Midstate. Won't go elsewhere! ”
“ Great customer experience! Friendly and timely service! ”
“ Customer service at this dealership is a first-class experience!! ”
“ Great People Great Product... ”
“ Ryan was awesome to work with — super helpful, honest, and patient through the whole process. He made everything easy and made sure I got exactly what I was looking for. Great communication and no pressure at all. Highly recommend asking for Ryan if you’re buying a car! ”
Thank you for the best service!
“ Thank you for the best service! I will always have my service done at Midstate Mitsubishi! ”
“ I bought my car from salesman Craig Robbins. He served me with great patience and dedication. I recommend him to anyone looking for excellent service and quality. ”
“ We had a great experience with Craig Robbins and his team. We were looking for a car with more space and he was able to help us finding the right car for our needs and made the process very ease and simple. We were able to take the car home in the same day. Thank you again guys for working together to make our experience so special. May God bless you all ”
“ Ryan and Brianna do the bests way for me ”
Brought my car in for service, which was fast and they
“ Brought my car in for service, which was fast and they even noticed some additional maintenance needed and fixed it. At no cost to me. Appreciate the attention to detail! ”
Great as always, the waiting room was comfortable, I had
“ Great as always, the waiting room was comfortable, I had my daughter with me and one of the employees there gave her a plushie and slime. Super kind! The people that did the oil change vacuumed the car. Loved that lol! ”
“ I stopped by the car dealership this afternoon but I forgot to get Ryan's number, I liked his hospitality, I will be back tomorrow. Could you please give me Ryan's number. Thanks a lot, I'm Han Nguyen I give 5 stars as a sincere thank you for the hospitality and dedication of the staff. I especially want to thank Ryan who helped me to reach all the agreements and complete the procedures quickly with a friendly, polite attitude and a gentle smile. I am satisfied with the product, price and 0% interest policy at this time ”
“ I can’t thank Ray, Ryan , and Jake enough for all the hard work to get me into my second brand new Outlander sport. It is truly the best vehicle I have ever had . All the associates at Midstate Mitsubishi were so welcoming and you can feel the family vibe when you walk in and also they knew my name when I came in for the second time. I felt like I was family. What I enjoyed the also was you walk in and it’s perfect size and not overwhelming like most dealerships. I highly recommend for anyone to buy a vehicle from Midstate Mitsubishi. I give it a 10 out of 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ”
“ I had an excellent experience purchasing my first Mitsubishi. I highly recommended going to see Craig, he made the whole process very easy, kept me informed and addressed all my concerns with care. I’m very happy with my new vehicle and the terms they were able to negotiate for me. Anyone looking for a new vehicle should definitely give these guys a try! ”
“ Greatly appreciate the quality and experience I had with Eduin Mieses and sales manager Stephane Jovi. Made the whole thing painless and stress-free. High recommend Midstate Mitsubishi. ”
Greatly appreciate the quality and experience I had with
“ Greatly appreciate the quality and experience I had with Eduin Mieses and sales manager Stephane Jovi. Made the whole thing painless and stress-free. High recommend Midstate Mitsubishi. ”
“ Eduin was fantastic. Made the process so enjoyable. Felt like I have known him forever. Highly recommend !!! ”
“ I had an awesome experience. They kept me company so I wouldn't feel by myself and Ryan did an excellent job on answering me and helping on getting my new car. Kudos to him ”
“ I came in with an appointment for a car and was welcomed in by all the staff. The original woman I was paired with was out and I was switched to another person, Ryan. He made it a priority to understand what I wanted out of a car and helped things go smoothly. Had an amazing experience and was met with patience and communication through out. ”
Service experience was exceptional Really took pride in
“ Service experience was exceptional Really took pride in there work And took good care of me ”
“ My service was great! The teams is always exceptional 🙌🏾 ”
“ I had an amazing experience at Midstate Mitsubishi! Jake was fantastic, professional, patient, and really went above and beyond to make the process smooth. He took the time to listen to what I needed and made sure I got the exact deal I was looking for in my price range. The entire staff was just as accommodating and helpful, creating a welcoming environment from start to finish. I couldn’t be happier with my purchase and highly recommend Midstate Mitsubishi to anyone in the market for a vehicle! ”
“ Exceptional customer service! Exceptional vehicle! I highly recommend this dealership!! ”
“ Great service department. My vehicle was spotless after the service appointment. Mechanic found a minor issue I was not even aware of and took care of it under warranty. ”
“ Sales Staff are very friendly and kind and make you feel welcomed and comfortable never had any issues with them. Brought my truck for service and the service department staff are very caring to your needs and prompt. They always do what they say and stand by their service. ”
“ Excellent service by experienced technicians but the rates they charge reflect top dollar you’d expect from a dealership. Also, the Auburn location is far more less convenient to me than their previous Westboro location, after I purchased three consecutive Outlander & Sport models there. ”
“ Great inventory, great staff, great pricing. ”